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Cancellation/Rescheduling Policy

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Scheduling

It is the examinee’s responsibility to schedule their exam within their two-year window of approval. If rescheduling becomes necessary, it is the candidate’s responsibility to immediately notify Prov. Failure to notify Prov within the necessary period in accordance with Prov’s policies can result in being marked as a “No Show” and result in additional fees. BLS considers a ‘No Show’ as a used exam attempt. Please review the Examination Fee section for more details on the Rescheduling Fee and the BLS Refunds policy

 

Cancellations (more than 30 days prior to the examination date)

Cancellation requests must be submitted more than 30 days prior to the examination date.

Applicants who send notification of cancellation in writing to the BLS more than 30 days prior to the examination may request a refund of the examination fee. For those applicants who wish to postpone taking the examination, it would be in their best interest to reschedule within the 2-year period of acceptance. Failure to reschedule the examination within this 2-year period will require a re-application with new application materials and new fees to open another 2-year window.

Rescheduling Fee

If the applicant is unable to take the scheduled examination, he/she may request to reschedule the examination. Applicants who request to reschedule an examination more than 30 days prior to the examination date may apply the examination fee to a future exam within the 2-year period of acceptance, without incurring the rescheduling fee. Requests to reschedule an examination less than 30 days notice prior to an examination date are subject to a rescheduling fee of $55.00. In some circumstances, this rescheduling fee may be waived. For consideration, petitions must be made in writing to the BLS and will be reviewed on a case-by-case basis.